Privacy Policy

1. Data Protection at a Glance

General Information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. For detailed information on data protection, please refer to our privacy policy listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

The processing of data on this website is carried out by the website operator. You can find their contact details in the section “Information about the controller” in this privacy policy.

How do we capture your data?

Your data is collected, firstly, by you providing it to us. This can include, for example, data that you enter into a contact form.

Other data is collected automatically by our IT systems or with your consent when you visit the website. This primarily includes technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you access this website.

What do we use your data for?

Some data is collected to ensure the flawless provision of the website. Other data may be used to analyse your user behaviour. Where contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders or other order requests.

What rights do you have concerning your data?

You have the right at any time to receive free information about the origin, recipients and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can withdraw this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this and other data protection matters.

Analysis tools and third-party tools

Your browsing behaviour can be statistically analysed when visiting this website. This is primarily done using so-called analysis programmes.

Detailed information about these analysis programmes can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

External hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the hoster/s. This may include, but is not limited to, IP addresses, contact requests, meta and communication data, contract data, contact data, names, website visits, and other data generated through a website.

The external hosting is carried out for the purpose of fulfilling the contract with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of providing our online offering in a secure, fast and efficient manner through a professional provider (Art. 6(1)(f) GDPR). If appropriate consent has been requested, the processing will take place exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) in accordance with TDDDG. The consent can be revoked at any time.

Our host will only process your data to the extent necessary to fulfil its performance obligations and to comply with our instructions regarding this data.

We use the following host(s):

Hostinger International Ltd.
61 Lordou Vironos Street
Larnaca 6023
Cyprus
VAT Reg #: CY10301365E

Data processing on behalf of a controller

We have concluded a data processing agreement (AVV) for the use of the above-mentioned service. This is a contract required by data protection law which ensures that the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General Information and Mandatory Disclosures

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data will be collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission over the internet (e.g., in email communication) may have security vulnerabilities. It is not possible to protect data completely from third-party access.

Information about the controller

The data controller for the processing of personal data on this website is:

Wilfatec GmbH
Klosterhof 35
89077 Ulm

Commercial register: HRB 730081
Register court: Amtsgericht 89077 Ulm

Represented by:
Jürgen Wilhelm
Dennis Wilhelm

Telephone: +49 731 398 879 10
Email: info@wilfatec.de

The controller is the natural or legal person that, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Storage duration

Unless a more specific storage period is mentioned in this privacy policy, your personal data will remain with us until the purpose of data processing ceases to apply. If you assert a legitimate request for deletion or withdraw consent to data processing, your data will be deleted, provided we have no other legally permissible reasons for storing your personal data (e.g. statutory retention periods for tax or commercial law purposes); in the latter case, deletion will occur after these reasons cease to apply.

General information on the legal basis for data processing on this website

If you have consented to data processing, we will process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, if special categories of data are processed according to Art. 9 para. 1 GDPR. In the event of explicit consent to the transfer of personal data to third countries, data processing will also be carried out on the basis of Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information on your end device (e.g. via device fingerprinting), data processing will also be carried out on the basis of Section 25 para. 1 TDDDG. Consent can be revoked at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we will process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we will process your data if it is necessary for the fulfilment of a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest according to Art. 6 para. 1 lit. f GDPR. Information on the legal bases applicable in each individual case is provided in the following paragraphs of this privacy policy.

Recipients of personal data

As part of our business activities, we work with various external bodies. This sometimes requires the transfer of personal data to these external bodies. We only pass on personal data to external bodies if it is necessary for the performance of a contract, if we are legally obliged to do so (e.g. passing on data to tax authorities), if we have a legitimate interest in passing on the data in accordance with Art. 6(1)(f) of the GDPR, or if another legal basis permits the data transfer. When using processors, we only pass on our customers' personal data on the basis of a valid data processing agreement. In the event of joint processing, a joint processing agreement is concluded.

Withdrawal of consent to data processing

Many data processing operations are only possible with your explicit consent. You can withdraw consent already given at any time. The lawfulness of data processing that took place prior to the withdrawal shall remain unaffected by the withdrawal.

Right to object to data processing in specific cases and to direct marketing (Art. 21 GDPR)

Where the processing of personal data is based on Article 6(1)(e) or (f) of the GDPR, you have the right to object to the processing of your personal data at any time, on grounds relating to your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which a processing is based can be found in this data protection declaration. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims (objection pursuant to Article 21(1) of the GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing; this also applies to profiling insofar as it is associated with such direct marketing. If you object, your personal data will no longer be processed for direct marketing purposes (objection pursuant to Art. 21(2) GDPR).

Right of complaint to the competent supervisory authority

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to complain shall be without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.

Information, correction and deletion

Under the applicable legal provisions, you have the right at any time to free information about your stored personal data, their origin and recipients, and the purpose of data processing, and if applicable, a right to correction or deletion of this data. You can contact us at any time for this purpose, as well as for further questions on the subject of personal data.

Right to restrict processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restrict processing exists in the following cases:

If you dispute the accuracy of your personal data stored with us, we generally require time to verify this. During the period of verification, you have the right to request a restriction on the processing of your personal data.
If the processing of your personal data was/is unlawful, you can request restriction of processing instead of erasure.
If we no longer need your personal data, but you require it for the establishment, exercise, or defence of legal claims, you have the right to request the restriction of the processing of your personal data, rather than its erasure.
If you have lodged an objection under Article 21(1) GDPR, a balancing of your interests against ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, that data may—apart from storage—only be processed with your consent, or for the establishment, exercise or defence of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or of a Member State.

SSL or TLS encryption

This page uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests, that you send to us as the site operator. You can recognise an encrypted connection by the browser's address bar changing from “http://” to “https://” and by the padlock icon in your browser bar.

If SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.

4. Data collection on this website

Cookies

Our websites use “cookies”. Cookies are small data packets and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted after your visit ends. Persistent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.

Cookies can originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or video playback). Other cookies can be used for analysing user behaviour or for advertising purposes.

Cookies that are necessary for the electronic communication process, to provide certain functions you desire (e.g., shopping basket function) or to optimise the website (e.g., cookies for measuring web audience) (necessary cookies) are stored on the basis of Art. 6 Para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimised provision of its services. Where consent has been requested for the storage of cookies and comparable recognition technologies, processing is carried out exclusively on the basis of this consent (Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG); consent can be revoked at any time.

You can set up your browser to inform you when cookies are set, to allow cookies only in individual cases, to exclude the acceptance of cookies for specific cases or in general, and to activate the automatic deletion of cookies when closing the browser. The functionality of this website may be restricted if cookies are deactivated.

If further cookies and services are used on this website, you can find this information in this privacy policy.

Consent with Complianz

Our website uses Complianz's consent technology to obtain your consent for storing certain cookies on your end device or for using certain technologies and to document this in compliance with data protection regulations. The provider of this technology is Complianz B.V., Kalmarweg 14-5, 9723 JG Groningen, Netherlands (hereinafter referred to as “Complianz”).

Complianz is hosted on our servers, so no connection is established to the Complianz provider's servers. Complianz stores a cookie in your browser in order to be able to assign to you the consents you have given or their withdrawal. The data collected in this way is stored until you request its deletion, delete the Complianz cookie yourself, or the purpose for data storage ceases to apply. Mandatory legal retention periods remain unaffected.

Complianz is used to obtain the legally required consents for the use of cookies. The legal basis for this is Article 6(1)(c) of the GDPR.

Contact Form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing your enquiry and in case of follow-up questions. We will not pass on this data without your consent.

The processing of this data is carried out on the basis of Art. 6 (1) (b) GDPR, provided your request relates to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of requests addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR) if this has been requested; consent can be withdrawn at any time.

The data you enter into the contact form will remain with us until you request its deletion, withdraw your consent for storage, or the purpose for data storage ceases to apply (e.g. once your request has been fully processed). Mandatory legal provisions, particularly retention periods, remain unaffected.

Enquiries by email, telephone or fax

If you contact us by email, telephone or fax, your enquiry, including any personal data arising from it (name, enquiry), will be stored and processed by us for the purpose of handling your request. We will not pass on this data without your consent.

The data you send us via contact requests remains with us until you ask us to delete it, revoke your consent for storage, or the purpose for data storage ceases to apply (e.g., after your request has been fully processed). Mandatory legal provisions – in particular, statutory retention periods – remain unaffected.

5. Analysis Tools and Advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics allows the website operator to analyse the behaviour of website visitors. When doing so, the website operator receives various usage data, such as page views, time spent on site, operating systems used, and the user's origin. This data is summarised in a user ID and assigned to the respective end device of the website visitor.

Furthermore, with Google Analytics we can record your mouse and scrolling movements and clicks, among other things. Google Analytics also uses various modelling approaches to supplement the data collected and employs machine learning technologies for data analysis.

Google Analytics uses technologies that enable user recognition for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.

The use of this service is based on your consent according to Art. 6(1)(a) GDPR and Section 25(1) German Telecommunications and Telemedia Data Protection Act (TDDDG). Your consent can be withdrawn at any time.

Data transfers to the USA are based on the EU Commission's Standard Contractual Clauses. You can find details here: https://business.safety.google/adscontrollerterms/sccs/.

The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the USA, designed to ensure compliance with European data protection standards for data processing in the USA. Any company certified under the DPF commits to adhering to these data protection standards. Further information on this can be found from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.

IP anonymisation

Google Analytics IP anonymisation is enabled. This means your IP address will be truncated by Google within Member States of the European Union or other parties to the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be sent to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet use to the website operator. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data.

Browser Plugin

You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

You can find more information on how user data is handled by Google Analytics in Google's Privacy Policy. https://support.google.com/analytics/answer/6004245?hl=de.

Data processing on behalf of a controller

We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

6. Plugins and Tools

YouTube

This website embeds videos from the YouTube website. The operator of the website is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of our websites that has YouTube embedded, a connection is established to YouTube's servers. This tells the YouTube server which of our pages you have visited.

Furthermore, YouTube may store various cookies on your device or use comparable technologies for recognition (e.g., device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used inter alia to record video statistics, improve user-friendliness, and prevent fraud attempts. Furthermore, the collected data is processed within the Google advertising network.

When you are logged into your YouTube account, you allow YouTube to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of an engaging presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. Where appropriate consent has been requested, processing will be carried out exclusively on the basis of Art. 6 (1) (a) GDPR and Section 25 (1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user's end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time.

For further information on how user data is handled, please refer to YouTube's Privacy Policy at: https://policies.google.com/privacy?hl=de.

Google Maps

This page uses the Google Maps service. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. With the help of this service, we can embed map material on our website.

To use the functions of Google Maps, it is necessary to save your IP address. This information is typically transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. If Google Maps is activated, Google may use Google Fonts for the uniform display of fonts. When you access Google Maps, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.

The use of Google Maps is in the interest of a visually appealing presentation of our online services and for easily finding the locations specified on the website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) of the GDPR. Where appropriate consent has been requested, the processing is carried out exclusively on the basis of Art. 6(1)(a) of the GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time.

Data transfers to the USA are based on the EU Commission's Standard Contractual Clauses. You can find details here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

For more information on how user data is handled, please see Google's Privacy Policy: https://policies.google.com/privacy?hl=de.